BE GUESTWORTHY.
Your guests are talking. Make sure it counts.
Guestworthy helps hospitality businesses automatically collect reviews, recover unhappy guests before the damage is done, and turn happy ones into loyal regulars and referrals — all on autopilot.
Trusted by restaurants, hotels, and hospitality groups across the UK
A little insight. A lot of possibility.
The Oak House · Overview · Illustrative dashboard
Guest score
Reviews collected
Return visits
Sophie M. · Verified guest · 5 / 5
“Such a warm welcome. The team made our anniversary feel really special. We’ll definitely be back.”
Thank you sent · Return reward delivered · Google nudge sent
THE OPPORTUNITY
Great hospitality deserves a better review system.
Bad reviews go public before you know about them
By the time you see a 1-star review on Google, the damage is already done. There’s no early warning, no chance to make it right.
You don’t know who’s really behind the review
A serial complainer and a loyal regular carry the same weight on every platform. That’s not fair — and it’s not useful.
Happy guests don’t become referrals automatically
A great experience ends at the door. Without a system to capture it and act on it, the opportunity disappears every single time.
A SMALL SCAN. A BIG DIFFERENCE.
The Guestworthy loop
One QR code on the bill. Everything else is automatic.
1
01 — Scan
Your guest scans the QR code on their bill or at the till. No app download. No account needed. Just a tap.
2
02 — Review
They leave a star rating and a few words. Simple, fast, mobile-optimised. Takes under 60 seconds.
3
03 — AI acts
Happy guest? A personalised thank you is sent and they’re invited to share on Google. Unhappy guest? You’re alerted instantly so you can respond personally — before the moment is lost.
4
04 — Loyalty built
Happy guests receive a private return visit discount and a referral code for a friend. Every review builds your database, your reputation, and your returning customer base.
THOUGHTFULLY CONNECTED
Everything your reputation needs. Nothing it doesn’t.
Every review — positive or negative — is public on Guestworthy. What makes us different is what happens next.
AI Sentiment Detection
Every review is read the moment it’s submitted. Positive feedback triggers a warm personal thank you and an invitation to share on Google. Negative feedback triggers an immediate owner alert — so you can respond personally, fast enough to actually make a difference.
Personalised Responses
No two responses sound the same. Our AI references what your guest actually wrote — making every reply feel like the owner personally read it and genuinely cared.
Private Reward Codes
Happy guests receive two exclusive codes via private email — one for their own return visit and one to share with a friend. Codes never appear publicly. The system cannot be gamed.
Reviewer Trust Scores
Every reviewer builds a credibility score over time. A glowing review from someone with 500 verified reviews carries real visible weight. A one-star from a serial complainer is contextualised. Finally, reviews that mean something.
Quality Ambassador Programme
Your most trusted reviewers become Quality Ambassadors — dispatched to assess your venue objectively against a structured framework covering service, food, speed, and value. Think Michelin — democratised.
Performance Intelligence
Review data becomes operational insight. See exactly where your service breaks down, when it happens, and which sites need attention. From customer feedback to management information — automatically.
CREDIBILITY, NOT JUST STARS
Introducing the Quality Ambassador Programme
The first democratised review system with real credibility behind it.
For Reviewers
Build your trust score with every review you leave. Earn rewards, unlock Ambassador status, and become a recognised voice in the hospitality world.
For Businesses
Request an objective Ambassador assessment when you need an honest third-party view. Get a structured private report covering every aspect of your guest experience — before it becomes public.
For the Industry
Two scores. Audience and critic — like IMDB but for hospitality. A business’s guest score alongside their Ambassador score tells a richer, more honest story than stars alone ever could.
We don’t compete with Google. We feed it.
After leaving a review on Guestworthy, guests are invited to share their experience on Google too. One tap, their words already copied, ready to post. More authentic Google reviews, from guests who are already engaged.
340% more Google reviews in the first 90 days
Placeholder statistic — illustrative only. Replace with verified customer data before publishing.
Guestworthy
You made our day, Sophie.
Thank you for celebrating with us. Would you share a little of that love on Google?
Share on Google
Transparent pricing. No annual lock-in to start.
Start free. No credit card. Cancel anytime.
MONTHLY PLAN
Starter
£49 / month
Up to 50 review requests per month
Basic dashboard
Review collection via QR code
Owner alerts for negative reviews
MOST POPULAR
Growth
£99 / month
Up to 500 review requests per month
Everything in Starter plus:
AI sentiment detection
Personalised AI responses
Private reward emails — return and referral codes
Google review nudge
Reviewer trust scores
MONTHLY PLAN
Pro
£199 / month
Up to 2,000 review requests per month
Everything in Growth plus:
WhatsApp review requests
Multi-location dashboard
Performance Intelligence
Priority support
MONTHLY PLAN
Enterprise
£349 / month
Unlimited review requests
Everything in Pro plus:
Quality Ambassador dispatch
White label
API access
Dedicated onboarding
Custom integrations
All plans include a 30-day free trial. No credit card required to start. Cancel anytime.
What our customers say
Illustrative testimonials — placeholders, not verified customer endorsements.
“We went from 12 Google reviews to over 90 in three months. The recovery flow alone has helped us respond personally to at least a dozen unhappy guests while the experience was still fresh. Every review stays public on Guestworthy.”
— General Manager, Independent Restaurant Group, London
PLACEHOLDER
“The personalised responses feel like we wrote them ourselves. Our guests actually reply to them. That’s never happened with any other platform.”
— Operations Director, Boutique Hotel Group
PLACEHOLDER
“The Ambassador report we requested on our lowest performing site gave us more actionable insight than a year of internal feedback ever did.”
— Managing Director, Multi-Site Restaurant Operator
PLACEHOLDER
Built for hospitality. Built around your guests.
Guestworthy connects feedback, recovery, loyalty, and referrals in one thoughtful loop. Because the care you put into every guest experience should count long after they leave.
Ready to be Guestworthy?
Join hospitality businesses across the UK that are turning every guest into a review, a return, or a referral.
Demo booking and trial signup links coming soon.
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